Shipping policy

1. Overview

Thank you for shopping with us! This Shipping Policy outlines how we handle the delivery of your orders, including estimated timeframes, shipping costs, and important conditions that may affect your shipment. Please read this policy carefully before placing your order.



2. Estimated Shipping Timeframes

All orders are typically dispatched within 1–3 business days of payment confirmation. Once dispatched, delivery is estimated to take:


3 – 14 Business Days

Please note that shipping timeframes are estimates only. Actual delivery times may vary depending on your location, the carrier, and other external factors. We cannot guarantee delivery within the stated window.



3. Shipping Costs

Shipping costs are calculated based on the product type and the number of items in your order. All prices are in Australian Dollars (AUD) and include applicable taxes.


Product

First Item (AUD)

Additional Items (AUD)

Estimated Time

T-Shirt

$7.66 – $13.00

$7.92 – $8.17

3 – 14 business days

Hoodie

$7.66 – $13.00

$7.92 – $8.17

3 – 14 business days


* Exact shipping costs are confirmed at checkout and may vary within the stated ranges based on your delivery destination and selected carrier service.



4. Product Types

We currently ship the following product categories:

  • T-Shirts — lightweight apparel
  • Hoodies — heavier apparel items

Shipping rates and handling times may differ slightly between product types due to weight and packaging requirements.



5. Shipping Estimate Disclaimer

All shipping costs and delivery timeframes listed in this policy are estimates and are subject to change. Factors that may affect your shipping include, but are not limited to:

  • Carrier updates, route changes, or service disruptions
  • Peak seasons (e.g., Christmas, Black Friday, public holidays)
  • Destination restrictions or customs delays for international orders
  • Adverse weather events or natural disasters
  • Public health events or government-imposed restrictions
  • Incorrect or incomplete delivery address provided at checkout


We will always endeavour to communicate any significant delays as soon as we become aware of them.



6. Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking number (where available). You can use this number to monitor your shipment through the carrier's tracking portal.

If you have not received your tracking information within 5 business days of placing your order, please contact us using the details below.



7. Incorrect Delivery Address

It is the customer's responsibility to ensure that a correct and complete delivery address is provided at the time of purchase. We are not liable for orders lost or delayed due to an incorrect address being submitted.

If you notice an error in your shipping address immediately after placing your order, please contact us as soon as possible. We will do our best to update the address if the order has not yet been dispatched.



8. Lost or Damaged Orders

If your order appears to be lost in transit or arrives damaged, please contact us within 14 days of the estimated delivery date. We will liaise with the carrier on your behalf to investigate and, where appropriate, arrange a replacement or refund in accordance with our Returns Policy.

We recommend keeping a record of your tracking information and any photographic evidence of damage upon receipt.



9. Contact Us

If you have any questions about your shipment or this Shipping Policy, please don't hesitate to reach out:


Email: [kavoddor@gmail.com]